Refunds Policy

Refunds Policy

  1. INTRODUCTION & DEFINITIONS

Welcome to MyHealthyAir.com ! This website is operated by SocioBright Ltd. Throughout the site, the terms “we”, “us”, “company”, “MyHealthyAir” and “our” refer to SocioBright Ltd.

SocioBright Ltd offers this website and operates it under the commercial name “MyHealthyAir”, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. The official language of the entire Terms of Service is English. Where the Company has provided a translation of the English version of any part of the of website or the Agreement, you agree that the translation is provided for your convenience only and that the English language version of the Terms of Service will govern your relationship with us and the services that we provide to you. If there is any contradiction between the English language version the Terms of Service and its translation, then the English language version will take precedence. It is your responsibility to find an accurate translation of the English version of the Terms of Service.

If you do not agree to all the Terms and conditions of this Agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

  1. TERMS FOR REFUNDS POLICY

Language

The official language of the entire Terms of Service, including the Refunds policy, is English. Where the Company has provided a translation of the English version of any part of the of website or the Agreement, you agree that the translation is provided for your convenience only and that the English language version of the Terms of Service will govern your relationship with us and the services that we provide to you. If there is any contradiction between the English language version the Terms of Service and its translation, then the English language version will take precedence. It is your responsibility to find an accurate translation of the English version of the Terms of Service.

Returns

Any return request should be initiated the same day that the purchased product was delivered and accepted by the buyer, according to the official report of the postal service and only when the product that was delivered arrived damaged or malfunctioning out of the original packaging. If the buyer does not initiate a refund request the same day of the product’s delivery, then unfortunately we can’t offer you a refund or exchange.

In case that we accept your request for refunding or exchanging a specific product, the product should be delivered in our official mail address within 15 days of the approval of the request. Therefore it is your responsibility to use a reliable, trackable and fast mail service for any returning product that you send to us.

To be eligible for a return, your item must be damaged or malfunctioning from the moment of opening the original package. Any damages occurred at a later point are not our responsibility.

Several types of goods are exempt from being returned, such as discounted products, or limited productions products.

To complete your return, we require you to send us the same day of the return request an electronic copy of the receipt send to our official email address (info@orderfiligree.com) that should include the tracking code of the returning product on the same day that the return request was approved by us. Additionally,  the original copy of the receipt should be send to our mail address,  Makedonias 5 Paphos CY 8250 , also with the same day of the approval.

There are certain situations where only partial refunds are granted (if applicable) or in other situations where no refunds are granted, according to our own sole jurisdiction. Cases of partial or no refunds may occur when an item is not in its original condition, is damaged or missing parts for reasons not due to our error, or when an item is returned more than 15 days after delivery.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@orderfiligree.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged, and only within 15 days within the initial delivery of the product. If you need to exchange it for the same item, send us an email at info@orderfiligree.com containing 5 pictures of the damaged product, a description of the damage, and reason for requesting the exchange. If we decide to accept your exchange request you should send the product the same day of the approval to our mail address with a trackable mail service: Makedonias 5 Paphos CY 8250. Once you send the product you should email us at info@orderfiligree.com within the same day and let us know the tracking code of the returning product

Shipping

To return your product, you should mail your product to:

SocioBright Ltd.

Makedonias 5, Paphos, Cyprus. 8250

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

For any shipped product that you forsee to return to us, you should a trackable shipping service and email us immediately the tracking code, along with your refund request details. We don’t guarantee that we will receive your returned item and we are not responsible for any losses or damages in the shipment process.

my healthy air logo big - air quality - nose filters- dust masks - iaq

References & Tips

Air purifiers may be a great solution for protecting your indoor air environment but it’s not a complete solution without being combined with Nose Filters.

Nose Filters  are designed to protect you from dust and generally reduce allergens and their symptoms. They are ideal for people suffering with asthma, or for any person with sensitivity to dust and a weak immune system. To see a comprehensive list of the dangerous airborne pollutants you can check this indoor air pollutant list.

You may click on the following article to see a comprehensive air quality guide on how to deal with several indoor air pollutant. This guide can also serve to show the several uses of the nose filters in everyday activities. Following the guide will improve your working or living environment and thus your living standard.

We also offer a very detailed nose filters guide. You can use this guide to learn more about how can nose filters / nasal screens / nostril filters can change your life and grant you better health at minimum budget.

You may also read about the Air Quality Index and methods applied by several government and independent agencies to bring to you higher air quality in your lives!